Hamburg
Program
Weekly program
Coming soon
Specials
Preview
Sneak
Film Club
Anime
Special Screenings
Traumkino | German language films
School Cinema Week
Store
Customer card
The Savoy
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Frequently asked questions
When can tickets be booked for the upcoming movie week?
How can you choose a seat?
What is the procedure for tickets purchased online?
How to book a place for a person accompanying a guest with a severely disabled ID B?
How can you cancel or rebook tickets?
How to redeem vouchers? And until when are my vouchers valid?
Can seats be reserved?
How to redeem customer card points?
How to redeem Acardo coupons?
What does the FSK specification mean and is it binding?
What does the free ticket blocking mean when buying tickets?
When is the entrance fee due?
Which general rights and obligations apply in the cinema?
What are you not allowed to take to the cinema?
With whom and how do you conclude a contract?
Which limitations of liability apply?
State 15/11/2024
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