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Frequently asked questions
What possibilities does the cinema offer online for your cinema ticket?
For how long can tickets be purchased or reserved online?
How can I choose a seat?
Why can't I reserve or buy tickets for certain screenings?
I would like to buy or reserve a reduced cinema ticket, is this possible?
What are the costs for online ticketing?
What is the maximum number of tickets I can reserve or buy?
When is the entrance fee due?
What is the credit card verification number and where can I find it?
When do I have to pick up my reserved cinema tickets?
What is the procedure for tickets purchased online?
Questions and problems with the online service - what to do?
What does the free ticket blocking logo mean when buying tickets?
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