Hamburg
Program
Weekly program
70mm
Coming soon
Specials
Fantasy Film Fest
Sneak
Film Club
English Theatre
Special Screenings
Kino Games
Traumkino | German language films
Store
Customer card
The Savoy
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Frequently asked questions
When can I book tickets for the upcoming movie week?
How can I choose a seat?
What is the procedure for tickets purchased online?
How do I book a place for a person accompanying a guest with a severely disabled ID B?
How can I cancel or rebook my tickets?
How do I redeem my vouchers? And until when are my vouchers valid?
Can I reserve seats?
How do I redeem my points on my customer card?
How can I redeem Acardo coupons?
What does the FSK specification mean and is it binding?
What does the free ticket blocking logo mean when buying tickets?
When is the entrance fee due?
What is the credit card verification number and where can I find it?
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